Legal
Privacy Policy
Last updated: 2026
Information We Collect
When you use our website — including the estimate wizard and contact forms — we may collect: name, phone number, email address, preferred contact method, vehicle year, make, model, VIN (if submitted), mileage, service needed, pickup/delivery preference, insurance claim response, financing interest response, uploaded photos (if enabled), and a description or message about your request.
Our website may also collect limited technical information such as IP address, browser or device type, referring URL, and pages visited when analytics or standard server logging is used.
How Information Is Collected
Information is collected when you submit a form on this site, upload photos, call or text the shop, or otherwise send us details about your vehicle. Technical information may be collected automatically by our hosting provider, analytics tools (if enabled), and embedded services such as Google Maps.
How We Use Your Information
We use the information you submit to respond to your request, prepare a preliminary estimate, schedule service, discuss financing, coordinate pickup, delivery, or towing, and follow up about your vehicle. We may contact you by phone, text, or email about your request. Standard message and data rates may apply to SMS.
Online submissions are not final repair authorizations. Please do not submit sensitive personal information unrelated to your vehicle request.
Sharing With Service Providers
Information you submit may be shared with third-party service providers we use to operate this website, deliver form submissions, host content, send email, provide analytics, or manage customer follow-up. These providers are only permitted to use the information to perform services on our behalf.
Cookies and Tracking
This website may use essential cookies required for the site to function. It may also use analytics or marketing tools in the future. If non-essential cookies or tracking tools are added, this policy will be updated and, where required, a cookie preferences control will be provided.
Embedded services such as Google Maps may set their own cookies and receive technical information (for example, IP address) when their content loads on this site. Those services are governed by their own privacy policies.
Third-Party Links
Our website may link to third-party websites or services (for example, Google Maps, social media, or financing partners). We are not responsible for their content or privacy practices. Please review their privacy policies before providing information.
Data Security
We take reasonable steps to protect information submitted through this site. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Choices
You can opt out of further contact at any time by replying STOP to a text message, unsubscribing from email, or asking us to stop contacting you by calling or texting the shop. You may also contact Ollin Automotive with privacy-related questions or requests about the information you have submitted.
Updates to This Policy
We may update this policy from time to time. The updated version will be posted on this page with a revised date.
Contact
Questions about this policy? Contact Ollin Automotive at 817-945-1040 or visit us at 3020 Ramona Dr, Fort Worth, TX 76116.